I am going to take this opportunity to give my two penneth’s worth on the contract catering, leisure and hotel industries. All too often I feel...
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Leisure
Even when people are relaxing and enjoying themselves, it is important that they are safe. Many of the Bureau’s clients are involved in the ‘Leisure Industry’ whether it’s at sports stadia, travel catering or the cinema.
Our current clients include ODEON Cinemas, VUE Cinemas, Little Chef, Arena Leisure, Lindley Catering, all of whom operate within this field.
The Bureau operates at football grounds, cricket grounds, racecourses ensuring that our clients standards of food safety and health & safety are maintained at a high level.
A number of our clients will be involved in the 2012 Olympics and The Bureau will have a presence at a number of the events and facilties.
Case study: Leisure
Our client operated 6 racecourses throughout the UK. They had carried out a number of improvements and refurbishments over the last few years but wished to get an independent view of how significant the improvements had been. The Bureau was appointed and a scored audit template was agreed.
Following a detailed audit of all aspects of the operation, individual reports were produced for each location along with a senior management report for the Board of Directors.
This confirmed those areas where improvements had indeed been achieved and provided the Board with a number of options for moving forward and further improving operational standards.
What our client says:
'We appointed The Bureau in 2009 to audit the Food Safety, Health & Safety and Fire Safety systems and procedures of over 100 cinemas throughout the UK and Eire. They hit the ground running, working very closely and flexibly with us within very tight timescales to agree and plan a comprehensive audit service at a rate of around 15 cinemas a month. Consistency of scoring and reporting over so many sites is vital and, within a week of their appointment, the Bureau had already developed a bespoke Audit Report Template, Scoring System and Report Review Process to ensure objective assessment, as well as agreeing stringent timescales for reporting back, including immediate post-audit feedback. We are now in our second year with the Bureau and I am delighted to report that there have been absolutely no issues of inconsistency within the auditing service provided by The Bureau. Their Consultants are extremely professional and approachable, offering invaluable on-the-spot advice.'
Peter Ford, Risk Management Director, ODEON Cinemas
To ensure that your company’s leisure activity is safe, please call us on
0844 800 2225 or email us at
info@esb.eu.com
